Privacy Policy

Last updated: 23 September 2026

Inner Shift Solutions respects your privacy and is committed to handling your personal information responsibly and in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

This website is operated by Margaret Sherwood under the name Inner Shift Solutions, based in Ireland.

This Privacy Policy explains what information may be collected when you use this website, why it is collected, how it may be used and the choices and rights available to you.

1. Information I May Collect

Depending on how you interact with Inner Shift Solutions, I may collect information such as:

• Your name
• Your email address
• Information you choose to provide in an enquiry or message
• Information relating to workshop, event or service bookings
• Your preferences regarding email news and marketing
• Technical information generated when you visit the website, such as IP address, browser/device information and cookie data, where applicable

Please avoid including unnecessary sensitive personal information in general website enquiries.

2. Contact Form Enquiries

When you use the contact form on this website, the information you submit is used to receive, manage and respond to your enquiry.

Contact-form submissions are stored within the website’s WordPress database using Fluent Forms and may also be sent by email to Inner Shift Solutions.

The form asks you to acknowledge the storage and use of the information you submit for the purpose of responding to your enquiry.

Information relating to enquiries will be retained only for as long as reasonably necessary to deal with the enquiry, maintain appropriate business records, resolve disputes or meet applicable legal obligations.

3. Email News and Marketing

You may be given the option to receive occasional news, workshop announcements and other updates from Inner Shift Solutions.

Joining this mailing list is optional and is separate from submitting an enquiry.

Where email marketing is based on your consent, you may withdraw that consent at any time. You may unsubscribe using the method provided in a marketing email or contact Inner Shift Solutions and ask to be removed.

Withdrawing consent does not affect the lawfulness of any processing that took place before consent was withdrawn.

Your decision not to receive marketing communications will not prevent you from making an enquiry, booking a service or participating in an event.

4. Workshop, Event and Service Bookings

Some workshops, events or services may be booked through third-party platforms such as Eventbrite or AllEvents.

When you register or make a payment through a third-party platform, that provider may collect and process information needed to complete your registration or transaction.

Those providers operate under their own privacy policies and terms. Inner Shift Solutions does not control all information collected directly by those services.

Inner Shift Solutions may receive information from a booking provider where necessary to administer your registration, communicate with you about the event, provide access information or resources, maintain appropriate business records and fulfil the service you have requested.

5. Payments

Where payment is processed by a third-party payment provider or booking platform, payment-card and transaction information may be collected and processed directly by that provider.

Inner Shift Solutions does not intentionally collect or store your complete payment-card details through the website unless this is explicitly stated at the point of collection.

6. Lawful Bases for Processing

Depending on the circumstances, personal information may be processed because:

• You have given your consent, for example to receive optional marketing emails;
• Processing is necessary to respond to a request from you or to provide a service or fulfil a booking or contract;
• Processing is necessary to comply with a legal obligation, such as appropriate financial or tax record-keeping; or
• There is a legitimate interest in operating and protecting the website and business, responding to communications and maintaining appropriate business records, provided those interests do not override your rights and freedoms.

7. Cookies and Website Technology

Like most websites, this site may use cookies and similar technologies necessary for the website to function correctly, maintain security or remember certain preferences.

Other cookies or technologies may be introduced by services, plugins or embedded content used on the website.

Where consent is legally required for non-essential cookies or similar technologies, they should not be activated on the basis of consent until that consent has been provided.

Further information may be provided through the site’s cookie notice or Cookie Policy where applicable.

8. Who May Receive Your Information

Your information is not sold to third parties.

Personal information may, where necessary, be processed or received by service providers used to operate Inner Shift Solutions, such as:

• Website and hosting providers
• WordPress and website plugins used to provide site functionality
• Email and communications providers
• Event registration and ticketing platforms
• Payment-processing providers
• Professional advisers or service providers where reasonably necessary
• Public authorities where disclosure is required by law

Only information reasonably necessary for the relevant purpose should be shared.

9. International Data Transfers

Some third-party technology, booking, communications or payment providers may process information outside Ireland or the European Economic Area.

Where personal information is transferred internationally, the relevant provider is responsible for applying the safeguards required by applicable data protection law for the processing it carries out.

Where appropriate, Inner Shift Solutions will use service providers that provide suitable safeguards for international transfers.

10. How Long Information Is Kept

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected and for any applicable legal, accounting or record-keeping requirements.

Different information may therefore be retained for different periods.

For example:

• General enquiries will be retained only for as long as reasonably necessary to manage the enquiry and related correspondence.
• Marketing information may be retained while you remain subscribed or until it is no longer required, subject to maintaining any record necessary to respect an unsubscribe request.
• Booking and transaction records may need to be retained for longer where required for accounting, tax, contractual or legal purposes.

Information that is no longer required will be deleted, anonymised or otherwise securely disposed of where appropriate.

11. Your Data Protection Rights

Depending on the circumstances and subject to applicable legal limitations, you may have the right to:

• Ask what personal information is held about you and request a copy
• Ask for inaccurate or incomplete information to be corrected
• Ask for personal information to be deleted
• Ask for processing to be restricted
• Object to certain uses of your personal information
• Request data portability where applicable
• Withdraw consent where processing is based on consent

You also have the right to object to the use of your personal information for direct marketing.

To exercise your rights, please contact Inner Shift Solutions using the contact details below. Additional information may sometimes be required to verify your identity before fulfilling a request.

12. Security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Links and Third-Party Websites

This website may contain links to external websites or services.

Inner Shift Solutions is not responsible for the privacy practices or content of third-party websites. You should review the privacy information provided by those organisations when using their services.

14. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or the way personal information is processed.

The date at the top of this page will show when the policy was most recently updated.

15. Contact

For questions about this Privacy Policy, requests concerning your personal information, or withdrawal of marketing consent, please contact:

Margaret Sherwood
Inner Shift Solutions
Ireland
Email: admin@innershiftsolutions.com

You may also contact Inner Shift Solutions through the Contact page on this website.

If you have concerns about how your personal information has been handled, you also have the right to make a complaint to the Data Protection Commission (Ireland).